While we strive to minimize any lag by controlling the interruption threshold, there can be a slight delay in responses. Tightening this threshold too much may cause the bot to reset during normal speech interruptions like 'uhs' and 'ums.' We recommend informing customers that they are interacting with an AI to set proper expectations.

Our AI callers are designed to handle a wide range of conversations, from basic inquiries to more complex dialogues. For highly specialized topics, we can integrate a detailed knowledge base and customize the conversation scripts to ensure accuracy and relevance.

We work exclusively with CRMs that have connectors via Make or Zapier to ensure smooth and efficient integration. This approach reduces latency and simplifies the process. If your CRM is not supported, we recommend transitioning to a more compatible system.

Security is a top priority for us. We build our systems with strong data encryption, secure API connections, and compliance with industry standards. For clients needing SOC II compliance, we use VAPI, which provides enhanced security features.

Our process involves an initial discovery call to understand your requirements, gathering example scripts or SOPs, creating a knowledge base, and integrating with your CRM. We use an 80%/20% approach, where we build the core functionality in 10 days and then refine it with your feedback until it's ready for deployment.

Yes, you can customize the conversation scripts to match your business needs. We work closely with you during the setup phase to ensure the scripts are accurate and align with your desired conversation flow.

Yes, any unused minutes will roll over to the next month, ensuring you get full value from your plan.

No, we do not support cold calling. Our AI callers are only used for leads who have opted in to be contacted. This ensures compliance and enhances the user experience.